

The shortcut will still open an older version of the program, but since it’s been updated, the old version becomes unregistered.

#LICENSE CODES FOR MYBRUSHES UPDATE#
Sometimes, after a Clip Studio program or OS update (automatic or manual), the toolbar or desktop shortcut does not correctly link to the updated version of the program. This issue came to our attention in 2019 and, while it doesn’t affect most desktop/laptop users anymore, some still have trouble. If all of the above solutions have failed, you can contact Team Tattoo Smart to help you troubleshoot by sending an email to Please include the specific download or installation error you’re experiencing, and screenshots if possible, to help us quickly resolve the issue. brushset files can take up to a few minutes to download depending on your internet connection. Use the fastest internet connection you have access to and give the file plenty of time to download. You can go to Settings > Safari > Advanced > Website Data > Remove All Website Data.ĭo not use Private Mode, a private or incognito browsing window, or a VPN. You can confirm this setting by going to Settings > Safari > Downloads and selecting “On My iPad.”Īllow cookies and clear your website data on Safari. Make sure you are using the Safari browser to access the Tattoo Smart site and download your files.Įnsure that your files are downloading to your iPad locally. You can find out which version of Procreate you currently have by going to your Procreate Gallery view and tapping the word “Procreate” in the top left corner. These brushes and stamps utilize settings that are only available in Procreate 5 or later, so they may cause your app to crash if you haven’t updated Procreate in a while. NOTE: This is especially important to double check if you are purchasing or using our latest Procreate tools. You can find this in the App Store > Tap your account icon (top right corner) > Scroll down to see if there is an available update.
#LICENSE CODES FOR MYBRUSHES SOFTWARE#
You can find this in Settings > General > Software Update.Ĭheck that your Procreate software is up to date. Here are a few things to check:Ĭheck that your iPad iOS is up to date. Occasionally, a setting or browser issue can cause your download/installation to fail. Normally, the Procreate installation process is very straightforward.
